DMCA

Customunik provides a platform that allows users to design and purchase personalized merchandise. We strictly prohibit our users from providing or designing merchandise that infringes upon the intellectual property rights of third parties (including copyright, trademark, and related rights).

If you believe that any content or design on the Customunik service has infringed your intellectual property rights, we encourage you to contact us using the procedure outlined below.

 

A. Procedure for Reporting Intellectual Property Infringement

It is Customunik’s policy to:

  1. Block access to or remove any content (including text, graphics, and photos) that it believes in good faith to infringe the intellectual property rights of third parties following receipt of a compliant notice; and

  2. Discontinue service to repeat infringers.

 

If you believe that Content residing on or accessible through our Service constitutes copyright infringement, please send a notice containing the following information to our Designated Agent:

  1. Identification of the copyrighted work that you claim has been infringed, including registration numbers if applicable.

  2. Identification of the infringing Content, including a description of how the material is using the copyrighted work and its specific location on the Customunik website with sufficient detail for us to verify.

  3. Your contact information, including full name, mailing address, telephone number, and email address.

  4. A statement of good faith belief that the disputed use is not authorized by the copyright holder, its agents, or the law.

  5. A statement made under penalty of perjury that the information provided is accurate and that you are the rights holder or authorized to act on their behalf.

  6. An electronic or physical signature of the person authorized to act on behalf of the rights holder.


B. Action Upon Receiving Notification

Once a proper bona fide infringement notification is received by our designated agent, it is Customunik's policy:

  1. To remove or disable access to the allegedly-infringing Content.

  2. To notify the customer or member whose Content has been removed or disabled.

  3. To terminate access for repeat offenders who continually submit infringing material.

 

C. Counter-Notice Procedure

If the notified party believes that the Content removed is not infringing, or they have the right to use such Content, they must send a counter-notice containing:

  1. Identification of the Content that has been removed or disabled and its original location.

  2. A statement under penalty of perjury that you have a good faith belief that the Content was removed as a result of a mistake or misidentification.

  3. Your contact information, including full name, address, telephone number, and email address.

  4. A statement of consent to the jurisdiction of the Federal Court for the judicial district in which your address is located (or the judicial district in which Customunik/Gia Hung Ltd is located if outside the USA).

  5. Your electronic or physical signature.

If a counter-notice is received, Customunik may send a copy to the original complaining party. Unless the rights owner files an action seeking a court order, the removed Content may be replaced or access restored in 10 to 14 business days at our discretion.

 

DESIGNATED AGENT CONTACT

Please send all infringement notices to:

  • Email: support@customunik.com

Note: Under Section 512(f) of the DMCA, any person who knowingly misrepresents that Content is infringing may be subject to liability for damages, including attorney’s fees.